Call if you have questions Damaged items cannot be returned, sold as is. We encourage you to preview damaged items during our preview hours. Could be scratch and dent or could be totally broken. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. We will do our best to describe / picture the damage. When an item is listed as 'Parts Only' be sure to check the photos for an accurate depiction of what the item is. This could be an item missing one or more key components, an item being only hardware, or an unknown item that we feel is incomplete. These items are NOT complete items and sold as is. We highly suggest you preview open box items during our preview hours. Open Box items may not be returned, sold as is. Please use inspection time to preview and test before you bid. Open Box Untested Unknown Condition represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or DOA, we have not tested. Item is complete enough to run/work as neededīox may be damaged, however, internal contents are functionalĪlthough website terms state that you need to inspect/test before you leave ('no refunds after leaving pick up location, contact manager right away'), we give you 48 HOURS from the date of pick up to contact us and request a refund. They may or may not be in the original box.

Item appears to be in new condition, not used. Although website terms state that you need to inspect/test before you leave ('no refunds after leaving pick up location, contact manager right away'), we give you 48 HOURS from the date of pick up to contact us and request a refund. Being “new”, we have not checked for function / internal damage. We stand behind the listing as described. New in box, never used, original product, in original box. If your item(s) are NOT as described, please contact us, including your bidder ID, and we will do our best to make it right. Please read the Five Levels of Product Detail described below. The stock photo provided for each lot is for representation purposes only and is not guaranteed to be exact. We do our best to accurately describe, picture, and detail items. Please park as close to dock door #51 as possible in a perpendicular fashion and do not block the entrance to Pflumm Rd. Parking with Courtesy - Help us keep the parking lot safe and functional by being mindful of other customers. Please visit our terms under “Removal” for more information. Bring a helper if you have accumulated multiple invoices or know you have a large/heavy item. Having a Large Enough Vehicle - Please be cognizant of the size and/or quantity of items you are picking up. If you are picking up for someone else, please have their Bidder ID #. Knowing Your Bidder ID # - We cannot assist you properly or punctually without this information. Lack of preparation on your part does NOT constitute an emergency on ours.Ĭustomers are expected to come prepared to load out their items.

Please visit our terms under “Pick-Up” for more information. If you DO reach out to have us hold your items, we do so for a storage fee. If you are unable to pick up by this date, please text (preferred) or e-mail BEFORE 8:00am Monday (), including your bidder ID, or your item(s) will be FORFEITED with NO REFUND given. Standard Pick-Up Times: Monday & Wednesday 12:00pm - 5:00pm Friday 12:00pm - 6:00pm Saturday 10:00am - 1:00pm (Holidays may affect these hours) You may pick up your item(s) during any of our standard pick-up times *** NO APPOINTMENT NEEDED ***Īll items from this auction MUST be picked up BY 1:00pm Saturday (). **OUR TERMS HAVE CHANGED** Please be sure to read our terms fully as there will be no grace period.

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